Providing clients with exceptional service is a critical component of our success. We go the extra mile to ensure that our clients receive the best customer service and care possible.

Simms Logistics Inc maintains and manages current required paperwork on thousands of carriers, including insurance, certifications and contract carrier authority.

Simms Logistics Inc works closely with its customers on all claims investigations, making sure that claims are processed promptly.

Simms Logistics Inc carries additional cargo insurance and general liability insurance for added security to our customers.

We subscribe to unlimited carrier monitoring that continuously checks over 500,000 carriers for changes in insurance, safety,  and authority.  With access to this database, Simms Logistics Inc can most efficiently identify and onboard carriers of all sizes.  If an existing carrier has been dormant for a period of time, we go through the vetting process again.

This service allows Simms Logistics Inc to conduct instant and up-to-date carrier background checks regarding insurance, certifications, and an array of documents for thousands of U.S. and Canadian carriers. CarrierWatch serves as an invaluable tool and is part of the Simms Logistics Inc process that helps to ensure that your cargo is in good hands before it leaves the dock.

Simms Logistics Inc provides ongoing tracking of shipments and email confirmation of all pickups and deliveries. We believe that clear communication between customers, drivers, and dispatchers is essential.

Utilizing the latest technology, Simms Logistics Inc incorporates EDI as part of its customer service. EDI serves as a faster and substantially more efficient way to communicate and process business data.

We educate ourselves on all our customers’ needs. We communicate all the requirements to the carriers and also provide directions and monitor carriers hours of service, so the customer doesn’t have to.

Simms Logistics Inc may be contacted after hours for the added convenience of all our customers and carriers.

With our automated systems, once an agreement for Simms Logistics Inc to provide services has been established, written contracts and agreements can be implemented quickly, efficiently, and effectively.